Accessibility
Accessibility statement
This accessibility statement applies to:
Using this website
This website is run by Southend-on-Sea City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren't fully accessible:
Maps are exempt from accessibility requirements (see the Governments Accessibility requirements for public sector websites and apps for further information on exemptions.)
OpusMap is provided by Blue Fox Technology; Blue Fox Technology perform any accessibility testing on OpusMap.
OpusMap complies with OGC/W3C best practice for spatial data on the web plus the OpusMap site passes WCAG 2.2 AA or EN 301 549.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Southend-on-Sea City Council using the form at the bottom of the instructions page
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact Southend-on-Sea City Council:
- Using the form at the bottom of the instructions page
We’ll consider your request and get back to you.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Southend-on-Sea City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Non-accessible content
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Disproportionate burden
We are not claiming disproportionate burden on any part of this site.
Preparation of this accessibility statement
This statement was prepared on 27/09/2023. It was last reviewed on 19/12/2024.
The OpusConsult website was last tested on 13/09/2024. The test was carried out by JDi Solutions Ltd. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.
Key pages were selected for testing. We tested:
On our test system with the Southend-on-Sea City Council theme in place:
- Documents
- My account pages (Details, Password, Topics, Drafts, Submitted, Processed)
- Forms
- Support/Object representation input wizards
- Viewing support/object/form published information